AWE Global (“we”, “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, share, and protect your information.
1. Information We Collect
We may collect the following types of information when you use our website or contact us:
- Personal information you provide directly: full name, email, phone number, business information when you fill out the contact form, request a consultation, or use our services.
- Service file information: documents and papers you provide so we can carry out the service (business registration, trademark registration, payment gateway registration…).
- Browsing information: IP address, browser type, access time, pages viewed, via cookies and similar technologies.
2. How We Use Your Information
We use the information collected to:
- Provide consultation, quotes, and carry out the services clients request.
- Contact, support, and take care of clients during service use.
- Prepare and submit filings to relevant government agencies and organizations (e.g. business registration authorities, tax authorities, trademark/patent offices) when performing an authorized service.
- Improve the quality of our website and services.
- Send service-related information and updates with the client’s consent.
3. Sharing Information with Third Parties
We do not sell client personal information to third parties for commercial purposes. Information is only shared when necessary to perform a service, including:
- Government agencies and authorized organizations when submitting filings for business registration, trademarks, or licenses, as requested and authorized by the client.
- Payment gateway and banking partners when supporting international payment method registration.
- Website technical service providers (hosting, email) under equivalent confidentiality commitments.
- When required by a lawful request from a legal authority.
4. Information Security
We apply appropriate technical and administrative measures to protect personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure; we encourage clients to keep their login and account information secure.
5. Cookies
The website may use cookies to remember preferences, improve browsing experience, and analyze traffic. You can disable cookies in your browser settings, though some website features may be affected.
6. Your Rights
Clients have the right to:
- Request access to or correction of personal information currently stored.
- Request deletion of personal information, except where information must be retained under legal requirements related to services already performed.
- Withdraw consent for use of information for marketing purposes at any time.
To exercise these rights, please contact us using the information in section 8.
7. Changes to This Policy
This Privacy Policy may be updated over time to reflect our operations and applicable law. The latest version will always be posted on this page.
8. Contact
If you have any questions or requests related to this Privacy Policy, please contact:
- Email: [email protected]
- Phone: 09 8246 8246
- Address: No. 3, Alley 26, Lane 331 Bat Khoi Street, Long Bien Ward, Hanoi City
