Shopify Payments is the built-in payment gateway for Shopify stores, but accounts usually require rigorous business-information verification, especially for international sellers.
If the legal documentation is incomplete, the account can have funds put on hold or face repeated verification requests, directly affecting business cash flow.
Why use this service at AWE Global?
Built-in, no third-party fees
No transaction fees through another intermediary payment gateway.
Lower risk of holds
Proper legal documentation reduces the risk of held funds or account locks.
Support when needed
Guidance when your account faces an unusual verification request.
Process
01Advise on requirements and documents needed for Shopify Payments
02Prepare business documentation (LLC/EIN/linked bank account)
03Register and verify the account
04Hand over the account with usage guidance
Documents / information needed
- Certificate of business formation (LLC/Corporation)
- EIN tax ID
- Linked business bank account information
- ID of the authorized representative
Common mistakes to avoid
- Registering when legal documentation (LLC, EIN) isn’t complete, which easily leads to held funds or repeated verification requests.
- Linked bank information that doesn’t match the registered legal business name.
Frequently asked questions
Why does Shopify Payments often hold funds?
Usually due to incomplete legal/identity verification documentation or signs of unusual transaction activity.
Can I use Shopify Payments without a US LLC?
For international sellers, having a valid legal entity significantly increases the approval rate and reduces the risk of held funds.